* Understanding the fundamentals of coverage in casualty claims, including how policy terms apply to real-world scenarios, interpreting endorsements and exclusions, and evaluating tender requests and contractual obligations.
* Recognizing the importance of strategic and thorough claim evaluation, including gathering relevant facts, applying jurisdictional law, and assessing injury, damages, and comparative fault.
* Explaining reserving strategies, including how to assess exposure early, adjust reserves over time, and define accurate settlement ranges that reflect evolving claim facts.
* Understanding how to drive strong claims outcomes through skilled negotiation, timely use of alternative dispute resolution (ADR), and effective communication with all parties involved.
* Understanding the litigation lifecycle, including the role of the claims professional, coordinating with legal counsel, preparing for depositions, and using mock trials to develop litigation strategy and improve defense outcomes.