Claims College



Year 1 Learning Objectives

* Learn key privacy principles, including the lifecycle of personal data—collection, use, storage, and destruction—and the risks and obligations associated with each stage.
* Identify major cyber threats such as hacktivism, ransomware, and state-sponsored attacks, along with the organizational weaknesses that make systems vulnerable.
* Understand the five phases of a breach—prevention, detection, containment, response, and recovery—and how to manage claims throughout each stage.
* Gain familiarity with key federal and state privacy laws, enforcement agencies, and evolving legal theories, including standing and discovery challenges in cyber litigation.
* Analyze the components of cyber insurance policies and identify which losses and events trigger first-party and third-party coverage.
* Participate in practical breach response scenarios to improve decision-making and claims management under pressure.
* Understand how AI, autonomous vehicles, and robotics are reshaping cyber risk landscapes and claims exposures.
* Examine how connected devices introduce new vulnerabilities, complicate claims investigations, and affect underwriting practices.
* Learn how underwriting decisions influence coverage, and how claims professionals can collaborate with underwriters to clarify intent and reduce ambiguity.
* Strengthen your ability to manage cyber claims by connecting technical, legal, and insurance concepts across emerging digital risk environments.